Find Your Perfect Home

Coldwell Banker Residential Property Management has always been on the cutting edge of technology. With our self scheduling system we are able to provide more access to our properties that work with your schedule. With our system you will be able to schedule with a showing agent, or a self showing.

Properties that are participating in the self showing system are identified by a logo on the front photo. Only those who have been pre-qualified or pre-approved for entry into a home are given an access code, and one-time use codes can used only once and only on the day for which they are generated.

Prospective tenants can schedule self-access to our vacant rentals after they have provided verifiable contact information, qualify our initial qualifying guidelines, and provided a copy of their government issued ID.

The process is easy and convenient. Scheduling your appointment now.

We use Tenant Turner to qualify prospective tenants against the leasing restrictions of your rental and also to authorize prospective tenants. All access is monitored and we are notified each time an authorized person arrives at your rental and requests an access code.

Start The Process

You've found the perfect house.

Here's what to do now.


Fill out the application on the respective property you want to lease. You can go to the properties page and look for the property you want to apply on. This link will take you to the property you are interested in.

Make sure that you fill out the application and pay the application fee. All applicants over the age of 18 must sign. Even married couples.

You can submit income verification, and all other documents through the online portal. This is the most secure way for Driver’s License and social security card.

Submit Your Documents

We will need the following documents to process your information. When you apply online, you will be able to submit your document online with your application. If you do not have all of your documents ready at the time of application, you may email us your information to Please format the subject of your email as follows: Application {Address} {Name}. Please make sure that you are also referencing what documents you are sending in.

You mail also submit your documents here.

Identification – Acceptable forms of ID are Driver’s License, Identification Card, Passports

 We will also need a copy of your social security card.

Rental History – Please reach out to your current landlord and let them know that we will be reaching out to ask for your rental history. This process is what takes the longest to complete. This may affect your approval process.

Income Documents – We will need to verify that the household income is three times the rent. The following are accepted income verification documents. WE WILL NOT ACCEPT SCREENSHOTS OF BANK STATEMENTS OR WEBSITES FOR INCOME VERIFICATION.

  • Previous year’s tax return along with a current paystub
  • Paystubs with year to date totals
    • Hourly employees must be able to show six months of 40 hours or consistent over time. Otherwise, we will use a 30-hour workweek to income qualify.
  • Letter of hire from current employer
  • Statements or award letters for retirement accounts, trusts, social security, and SSI

Picture of Pets


Pay Deposit

Once we received your completed our application, one our property managers will review and issue an approval or denial. If you are approved you will be notifies and sent a link for you to pay the deposit online. You will need to pay your deposit. The deposit can be brought into our office at 4920 S. Loop 289 Ste 100, Lubbock, Texas 79414. We can not accept personal checks for the payment of the deposit. The funds must be a cashier’s check, money order, or paid online.

Sign Lease

Once you have been approved for a property we will email you the lease for you to sign electronically, or you can schedule a time to come in and sign the lease in person. Once you have been approved for the property you will have 3 (three) business days to sign the lease or you will lose your deposit. Once the lease has been signed we will set up a time for you to come pick up keys.


* We will not be able to start the process until the 3 steps above have been performed. Once all these steps have been completed our staff will immediately start processing your application and will call with any additional information that we need.

Tips to expedite your approval

  • Have all occupants and guarantors fill out the necessary information right away.
  • Notify your current landlord that we will be requesting residential history.
  • Make sure that your income verification documents are ready.
  • Please take pictures of all pets that you want approved.
  • Always call 806-784-3271 with any problems or questions.

Pay Deposit


Application Fee: $40 for anyone over the age of 18 applying

Pet Fee: $300 non-refundable, one-time fee due at lease signing

Pet Rent: $20/mo per approved pet

Late Rent Fee: $10/day after the 5th of the month

Processing Fee: Cash payments will not be accepted. Any and all payments brought in or mailed to Coldwell Banker Rick Canup Realtors will be charged a $10 processing fee

We understand that not everyone has perfect credit. Therefore, Coldwell Banker Property Management offers Second Chance Leasing to tenants who may be approved for leasing by paying additional fees that help offset the monetary risk for the owner of the home. In addition to 1st months rent, admin fees, pet fees (where applicable), and security deposits, the tenant may pay the following risk mitigation fees:

  1. $250 Risk Mitigation Fee – If your debt is $750-$1499, you will be required to pay the $250 risk mitigation fee upfront.
  2. $500 Risk Mitigation Fee – If your debt is $1500 or above, a $500 risk mitigation fee is required upfront.
  3. Prior Eviction Fee – If you have had a prior eviction within the last 3 years of applying with CBRPM, you will be required to pay a $1500 risk mitigation fee. This fee must be paid out within 2 months from the date of application.

Setting Up Utilities

You must provide us with your account numbers for the respective utility before we allow you to move in. You may email us with account numbers to, or you may click here. If you are renting a property in Lubbock, you will need to call the City of Lubbock Utilities (COLU) for water Sewer and Trash. If you live outside the city limits, COLU may not provide trash service, and a private company will have to be used. If this is the case, then the owner of your unit will already have the services set up and will bill you for those services.


Setting up utilities is easy. Call the appropriate companies below and ask for service to be put in your name and billing address.

Lubbock Power and Light – (806) 775-2509 |  Website

Electric, water, sewer, garbage. If your rental is south of 82nd St, LP&L may not service electricity for your property.

South Plains Electric Co-Op – (806) 775-7766 |  Website

Please click here to check if you are in SPEC’s service area.

ATMOS Energy – Gas company (888) 286-6700 | Website

Sudden Link – Cable, phone, internet. (806) 793-2222

U-verse – Cable, phone internet (may not be available in your area). (800) 288-2020

Prospective Tenant FAQs

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